{"id":40379,"date":"2022-11-22T02:05:22","date_gmt":"2022-11-22T02:05:22","guid":{"rendered":"https:\/\/staging.totara.fortyapp.com\/industries\/hospitality-travel\/"},"modified":"2024-08-02T21:03:15","modified_gmt":"2024-08-02T21:03:15","slug":"hospitality-travel","status":"publish","type":"industry","link":"https:\/\/staging.totara.fortyapp.com\/us\/industries\/hospitality-travel\/","title":{"rendered":"Hospitality & Travel"},"content":{"rendered":"\n
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Support a people-centric culture to retain your employees and train them for what\u2019s next<\/span><\/h2>\n

Invest in your people with a talent experience platform that empowers their development and drives productivity. Building a \u201cworker first\u201d culture will be the key to retaining employees and creating success in the hospitality and travel industry.<\/span>Totara Talent Experience Platform empowers your people to do their best work.<\/span><\/p>\n

Reduce turnover<\/span><\/h3>\n
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  • Reduce turnover by investing in skills development<\/span><\/li>\n
  • Encourage career growth and employee satisfaction by connecting learning, performance, and engagement<\/span><\/li>\n
  • Provide performance support resources on any device<\/span><\/li>\n<\/ul>\n

    Deliver training to a diverse workforce<\/span><\/h3>\n
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    • Provide a tailored learning experience based on role, location, and job functio<\/span><\/li>\n
    • Train geographically dispersed teams in multiple languages and regions<\/span><\/li>\n
    • Scale training to an extended network of professionals and community members<\/span><\/li>\n<\/ul>\n<\/div>\n <\/div>\n
      \n
      \u201cWe were in need of a learning management system to manage the training we provide to our external stakeholders and customers. The LMS we were looking for had to be efficient and user friendly, which we found in Totara. It\u2019s safe to say that Totara makes our job much easier and at the same time contributes to safer airside operations.\u201d<\/span>\n<\/blockquote>\n
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      \n Nele De Greef,<\/strong>\n
      \n Performance & Training Manager, Brussels Airport Company <\/figcaption>\n <\/figure>\n <\/div>\n
      \n

      Stay agile to new technology<\/span><\/h3>\n
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      • Upskill your employees to help them be successful with technology shifts<\/span><\/li>\n
      • Keep your workforce and organization agile to new customer expectations<\/li>\n<\/ul>\n

        Onboard and ensure compliance for seasonal and full-time employees<\/span><\/h3>\n
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        • Track course completion and skill competency – be audit-ready<\/span><\/li>\n
        • Ensure compliance across your entire organization and extended enterprise to keep everyone safe<\/span><\/li>\n
        • Create and manage training activities and issue compliance certifications<\/li>\n<\/ul>\n<\/div>\n <\/div>\n
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          \u201cWith Totara Learn in place, we\u2019ve now got a complete platform for all our learning-related needs. We use it for compliance training, benefiting from Totara Learn’s certification feature set, we can create and manage our training activities, and our managers have access to relevant reports and statistics.\u201d<\/span>\n<\/blockquote>\n
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          \n Henrik Heliasz,<\/strong>\n
          \n Project Manager \u2013 Digital Training, Max Burgers <\/figcaption>\n <\/figure>\n <\/div>\n
          \n

          Frequently asked questions about hospitality LMS<\/h3>\n

          What is an LMS in hospitality?<\/strong>An LMS (Learning Management System) in hospitality is a technology solution designed specifically for the hospitality sector to manage and deliver employee training, track employee progress and certify compliance. It is used by hospitality businesses, such as hotels and restaurants, to ensure that their employees have the necessary skills and knowledge to deliver high-quality customer service.What is LMS vs CRM?<\/strong>LMS (Learning Management System) and CRM (Customer Relationship Management) are two different technology solutions that serve different purposes in hospitality. LMS is designed to manage and deliver employee training, while CRM is designed to manage and maintain customer relationships. While both systems may track and manage data related to employees and customers respectively, they are not interchangeable.Why is LMS so important for hospitality businesses?<\/strong>LMS (Learning Management System) is crucial for hospitality businesses as it helps them to deliver consistent, high-quality training to their employees. This can result in improved customer satisfaction, increased employee engagement, and reduced turnover rates. Additionally, LMS can help hospitality businesses to stay compliant with industry regulations and certifications. By providing employees with the necessary training and knowledge, LMS solutions on platforms like Totara can ultimately help to improve the overall performance and profitability of a hospitality business.<\/p>\n<\/div>\n <\/div>","protected":false},"template":"","tax\/tags":[682,697,683,706,698,684,699,691,692],"tax\/topics":[688,1038],"class_list":["post-40379","industry","type-industry","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/industries\/40379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/industries"}],"about":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/types\/industry"}],"wp:attachment":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/media?parent=40379"}],"wp:term":[{"taxonomy":"tag","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/tags?post=40379"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/topics?post=40379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}