{"id":74101,"date":"2026-02-24T16:31:34","date_gmt":"2026-02-24T16:31:34","guid":{"rendered":"https:\/\/staging.totara.fortyapp.com\/customer-stories\/driving-47000-training-hours-how-caixa-enginyers-scaled-internal-talent-development\/"},"modified":"2026-02-26T10:22:35","modified_gmt":"2026-02-26T10:22:35","slug":"driving-47000-training-hours-how-caixa-enginyers-scaled-internal-talent-development","status":"publish","type":"customer-story","link":"https:\/\/staging.totara.fortyapp.com\/us\/customer-stories\/driving-47000-training-hours-how-caixa-enginyers-scaled-internal-talent-development\/","title":{"rendered":"Driving 47,000+ training hours: How Caixa Enginyers scaled internal talent development"},"content":{"rendered":"\n<div class='inline-text-container MobileAlignment DesktopAlignment'>\n  <div class='richText'><p class=\"\"><span class=\"TextRun SCXW114134801 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW114134801 BCX0\">Caixa\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW114134801 BCX0\">Enginyers<\/span><span class=\"NormalTextRun SCXW114134801 BCX0\">\u00a0is a credit cooperative with more than 55 years of experience and a responsible, sustainable banking model. It serves <strong>more than 216,000 members through 33 branches, supported by a team of more than 500 professionals.<\/strong> Within a competitive financial environment, the organisation places strong emphasis on training and professional development to support continued growth.<\/span><\/span><span class=\"EOP SCXW114134801 BCX0\" data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<h2>The challenge<\/h2>\n<section class=\"challenge\">\n<div class=\"container\">\n<div class=\"row justify-content-center\">\n<p><span data-contrast=\"auto\">Caixa\u00a0Enginyers\u00a0set out to reposition its existing e-learning platform as a central hub for professional development. The aim was to strengthen internal talent and enhance employability through a more adaptable system that could integrate with processes such as onboarding. The organisation also\u00a0sought\u00a0to provide a more autonomous and efficient learning experience aligned with the changing demands of the banking sector.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A further requirement was a system that could scale in line with organisational growth while\u00a0remaining\u00a0compatible with internal rules and regulatory requirements. The platform needed to support customised training itineraries and modules to address both individual and collective development needs. Integration with other internal systems was also necessary to accommodate increasing training demand and ensure operational alignment.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<div class=\"col-12 col-sm-6 col-lg-6 col-xl-6 offset-lg-1\">\n<p class=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-large wp-image-74085\" src=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2026\/02\/Caja-ingenieros-totara-lms-1024x630.png\" alt=\"\" width=\"1024\" height=\"630\" srcset=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2026\/02\/Caja-ingenieros-totara-lms-1024x630.png 1024w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2026\/02\/Caja-ingenieros-totara-lms-300x185.png 300w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2026\/02\/Caja-ingenieros-totara-lms-768x472.png 768w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2026\/02\/Caja-ingenieros-totara-lms.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>The Solution<\/h2>\n<p><span data-contrast=\"auto\">To meet these requirements, Totara partner\u00a0Actua\u00a0implemented e-talent as a tailored learning ecosystem built on Totara Learn. The platform provides the flexibility\u00a0required\u00a0to align learning delivery with Caixa\u00a0Enginyers\u2019 development\u00a0objectives.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In 2023, the introduction of Totara Perform enabled performance evaluation processes to be incorporated into the platform, linking learning activity with required competencies. Alongside internal training provision, employees were given access to external content catalogues such as\u00a0GoodHabitz. This expanded the training offer and supported ongoing adaptation of content to\u00a0maintain\u00a0relevance and engagement.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Totara was integrated with Caixa\u00a0Enginyers\u2019 ERP system to streamline user management and connect performance plans with the needs of each business area. The platform also enabled the creation of customised reports, improving oversight of training activity. Access to structured data supports the Talent and Culture team, as well as team leaders and employees, in managing professional development. As a result, e-talent functions as a\u00a0consolidated\u00a0environment for learning and performance management within the organisation.<\/span><\/p>\n<h2>The results<\/h2>\n<p><span data-contrast=\"auto\">Following the implementation of e-talent, annual <strong>training hours increased from 26,000 to more than 47,000 in 2024<\/strong>. The platform has supported improvements in the employee learning experience and strengthened engagement, while enabling more structured talent management through <strong>automation,\u00a0scalability\u00a0and tailored content provision.<\/strong><\/span><strong>\u00a0<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-74089 aligncenter\" src=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2026\/02\/results-caja-ingenieros-1024x522.png\" alt=\"\" width=\"1024\" height=\"522\" srcset=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2026\/02\/results-caja-ingenieros-1024x522.png 1024w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2026\/02\/results-caja-ingenieros-300x153.png 300w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2026\/02\/results-caja-ingenieros-768x392.png 768w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2026\/02\/results-caja-ingenieros.png 1400w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<div class=\"container\">\n<div class=\"row justify-content-center\">\n<div class=\"col-12 col-sm-6 col-lg-6 col-xl-6 offset-lg-1\">\n<div class=\"container\">\n<div class=\"row justify-content-center align-items-lg-center item\">\n<h3 class=\"col-12 col-sm-6 col-lg-6 col-xl-6 offset-lg-1 order-sm-last \"><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n  <\/div>\n\n\n<div class='inline-quote-container themeGreen'>\n      <blockquote>e-talent has transformed the way we learn and develop, driving both individual and collective growth within Caixa Enginyers.\n<\/blockquote>\n        <figure>\n              <div class='quoteImage'>\n          <div class='imageContainer'>\n            <img \n              sizes='100px'\n              src='https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2026\/02\/headshot-Roger-Caballe-Ferrando.jpeg'\n              alt='Roger Caball\u00e9 Ferrando'\n              loading='lazy'\n            \/>\n          <\/div>\n        <\/div>\n            <figcaption>\n        <strong>Roger Caball\u00e9 Ferrando,<\/strong>\n        <br \/>\n        Director of Talent at Caixa Enginyers      <\/figcaption>\n    <\/figure>\n  <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","tax\/tags":[],"tax\/countries":[753],"tax\/sectors":[791],"org-size":[783],"tax\/solutions":[778,798,1192],"tax\/topics":[],"tax\/industries":[],"class_list":["post-74101","customer-story","type-customer-story","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/customer-stories\/74101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/types\/customer-story"}],"wp:attachment":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/media?parent=74101"}],"wp:term":[{"taxonomy":"tag","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/tags?post=74101"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/countries?post=74101"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/sectors?post=74101"},{"taxonomy":"org-size","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/org-size?post=74101"},{"taxonomy":"solution","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/solutions?post=74101"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/topics?post=74101"},{"taxonomy":"industry-tax","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/industries?post=74101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}