{"id":50990,"date":"2024-03-19T09:58:49","date_gmt":"2024-03-19T09:58:49","guid":{"rendered":"https:\/\/staging.totara.fortyapp.com\/?post_type=customer-story&p=50990"},"modified":"2024-08-02T20:53:48","modified_gmt":"2024-08-02T20:53:48","slug":"west-suffolk-nhs-foundation-trust","status":"publish","type":"customer-story","link":"https:\/\/staging.totara.fortyapp.com\/us\/customer-stories\/west-suffolk-nhs-foundation-trust\/","title":{"rendered":"West Suffolk NHS Foundation Trust"},"content":{"rendered":"\n
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West Suffolk NHS Foundation Trust (WSFT) provide clinical services to children and families in Suffolk with specialist and complex health needs.\u00a0 To deliver the best possible care, WSFT support people and organisations who interact with these children, including their parents, carers, and teachers with targeted patient and condition management education.\u00a0<\/span>First for Staff. First for Patients. First for the Future.<\/span><\/p>\n

The Challenge<\/h2>\n

To address the need for delivering high-quality and engaging learning content to school staff in a manner that is accessible while optimising NHS clinician time and minimising administrative burden, WSFT embarked on a strategic shift in its educational approach.<\/span>Previously, WSFT relied on face-to-face sessions to deliver education packages to school staff. However, escalating NHS service demands and logistical challenges in coordinating training sessions with schools rendered this approach unsustainable. Recognising the imperative to enhance the reach and impact on patient care, WSFT sought to revamp its education delivery method.<\/span>Transitio<\/span>ing to Totara presented both opportunities and challenges. While it offered a platform for accessible and engaging content delivery, there were concerns about navigating administrative processes and translating existing face-to-face sessions into compelling digital formats. Key considerations included maintaining the ability to verify learning through quizzes and knowledge checks, as well as leveraging reporting functionality for insights and feedback.<\/span>By embracing Totara and implementing tailored strategies, WSFT aimed to streamline education delivery, empower school staff with valuable knowledge, and ultimately enhance patient care outcomes.<\/span><\/p>\n

The Solutio<\/h2>\n

In response to the necessity for an alternative user enrolment method, WSFT developed a comprehensive self-registration solution tailored to the needs of school staff. This solution included the following key components:<\/span><\/p>\n

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  1. Bespoke Login Page<\/strong>: A customised login page specifically designed for school staff, providing a user-friendly interface tailored to their requirements.<\/span><\/li>\n
  2. Dedicated<\/strong> Tenant<\/strong>: A new tenant was established to facilitate the customisation of page design, content, and branding, ensuring alignment with the preferences and expectations of school staff users.<\/span><\/li>\n
  3. Self-Registration Form<\/strong>: A user-friendly self-registration form was implemented, featuring a drop-down list containing pre-approved schools in the county, streamlining the enrolment process.<\/span><\/li>\n
  4. Email Domain Configuratio<\/strong>: To maintain security and restrict access to school staff exclusively, email domains were configured to validate user identities. This mechanism ensured that only individuals associated with verified educational institutions could register and access the platform, enhancing data security and user accountability.<\/span><\/li>\n<\/ol>\n

     By implementing these measures, WSFT successfully established a robust self-registration solution that not only simplified the enrolment process for school staff but also upheld stringent security standards and facilitated seamless access to educational resources.<\/span>\"\"In developing the new content, our approach began with a thorough examination of the PowerPoint presentation previously delivered face-to-face. Collaborating closely with our clinical staff, we meticulously assessed how we could replicate and enhance elements of the presentation using Totara. Given the complexity of the clinical topics, particularly those related to neuroscience, maintaining clarity and engagement in the online delivery was paramount.<\/span>Leveraging the capabilities of Totara, we crafted an interactive course using the articulate authoring tool. This allowed us to seamlessly integrate animations developed in Vyond, 360 imaging, and instructional videos, enhancing the overall learning experience.\u00a0<\/span>