{"id":45937,"date":"2023-04-05T10:52:48","date_gmt":"2023-04-05T10:52:48","guid":{"rendered":"https:\/\/staging.totara.fortyapp.com\/?post_type=customer-story&p=45937"},"modified":"2024-08-06T19:10:20","modified_gmt":"2024-08-06T19:10:20","slug":"djsir-level-up-compliance-training-and-performance-management-with-totara-txp-v14-upgrade","status":"publish","type":"customer-story","link":"https:\/\/staging.totara.fortyapp.com\/us\/customer-stories\/djsir-level-up-compliance-training-and-performance-management-with-totara-txp-v14-upgrade\/","title":{"rendered":"DJSIR level-up compliance training and performance management with Totara TXP v14 upgrade"},"content":{"rendered":"\n
\n

The Victorian State Government Department of Jobs, Skills, Industry and Regions (DJSIR) is firmly focused on driving a strong and resilient economy that benefits all Victorians (Australia) \u2013 by creating more opportunities for people through jobs and skills; supporting businesses and industries to grow and prosper; and building vibrant communities and regions.<\/p>\n

Established on 1 January 2023, our work spans numerous portfolios, supporting departmental ministers and operating across metropolitan, regional and international offices. We oversee various public entities, including public corporations, regulatory authorities and specialist boards.<\/p>\n

The Challenge<\/strong><\/h2>\n

DJSIR was using an old, unsupported version of Totara LMS (v2.9) originally implemented 7 years ago which was very outdated, using legacy and now unsupported features. This made our LMS<\/a> site difficult to support and maintain. The LMS site was no longer fit for purpose, mandatory compliance<\/a> training was not being tracked for refresher requirements, UI was not mobile response nor multi device and didn\u2019t meet the Victorian Government\u2019s required web accessibility standards. Our LMS was also limited in the modern user experience, modern UI and new features that it could offer our LMS administrators and employees for their learning development.<\/p>\n

The Solution<\/strong><\/h2>\n

Working with our local Totara Partner (Androgogic) DJSIR upgraded our Totara LMS site from v2.9 to Totara TXP v14. This involved major reconfiguration, data cleanse, course content review and utilisation of the new, enhanced, available features in the Totara Learn v14 and Totara Perform v14 modules. The upgrade also included several Androgogic<\/a> custom Totara plugins and custom HR data sync and LMS data export methods.<\/p>\n

The Totara TXP v14 solution provided DJSIR with a more modern, supported, integrated, and feature rich LMS and Performance management<\/a> system. This included a suite of new functionality to improve the site administration and automation as well as a modern UI\/UX, a mobile responsive and multi device theme, improved web accessibility standards, more robust Performance activity management, improved custom graphical reporting, integration with LinkedIn Learning and other LTI content, better compliance training management using the Certification features.\"\"<\/p>\n

Results<\/strong><\/h2>\n

The upgraded Totara TXP (v14) solution provided a modern, supported, integrated and feature rich LMS and Performance management system that included a suite of new functionality used to improve site administration and automation, a modern UI\/UX, a mobile responsive and multi device theme, improved web accessibility standards, more robust Performance activity management, improved graphical reporting, improved learning catalogue, new user dashboards<\/a>, integration with LinkedIn Learning and better management and utilisation of external training evidence for users.<\/p>\n

Learning and Development course completion overview statistics for 2022 & 2023:\"\"<\/p>\n

Totara Learn v14 also allowed us to improve our department wide mandatory compliance training management using the Certification features for all 4,500 DJSIR employees that included:<\/p>\n