{"id":40277,"date":"2022-11-24T21:29:07","date_gmt":"2022-11-24T21:29:07","guid":{"rendered":"https:\/\/staging.totara.fortyapp.com\/customer-stories\/baltimore-aircoil-company-bac\/"},"modified":"2024-08-02T21:00:20","modified_gmt":"2024-08-02T21:00:20","slug":"baltimore-aircoil-company-bac","status":"publish","type":"customer-story","link":"https:\/\/staging.totara.fortyapp.com\/us\/customer-stories\/baltimore-aircoil-company-bac\/","title":{"rendered":"Baltimore Aircoil Company opted for Totara Learn as a flexible, scalable solution which would adapt to their changing needs"},"content":{"rendered":"\n
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Baltimore Aircoil Company (BAC)<\/strong>\u00a0is a global leader in developing, manufacturing and distributing evaporative cooling, hybrid cooling and ice thermal storage products. They meet clients\u2019 specific cooling needs with high performance and environmental awareness with a product and solution for each market and need.<\/p>\n

The Challenge<\/h3>\n

Previously, training for BAC\u2019s sales and marketing division was delivered via face-to-face coaching, classroom training, and self-study of printed documents.\u00a0They used a variety of systems to manage their learning, which was time-consuming and difficult to monitor.\u00a0 Thus, it was time to develop a more modern learning experience, offering a blended learning approach.In 2016, BAC decided to look for a vendor to supply them with a flexible LMS to support their global learning programme, the BAC Academy.\u00a0An important criterion of this selection process was the capability for the LMS to be scalable across other departments and learning needs as the company grows in the future. <\/p>\n

The Solutio<\/h3>\n

Following a year-long research process, BAC decided to work with Innovate Solutions.\u00a0After initial discussions, Innovate considered recommending Moodle. However, they soon realised that Moodle would not support BAC\u2019s complex hierarchical structure and reporting requirements, and ultimately recommended Totara Lear<\/a> as a solution.Innovate Solutions then realised that becoming a Totara Partner would help them offer the best service to BAC, so in 2017, they officially joined Totara\u2019s global partner network and started designing BAC\u2019s new LMS.The LMS was designed to be used for both on boarding purposes and improving the knowledge and skills of all colleagues, offering specific learning programs based on their personal needs. The learning provided on the LMS would support their professional development, personal job satisfaction, and improve their overall competence and expertise.Innovate Solutions also worked with BAC to create new e-learning content for the LMS. The internal SMEs at BAC create PowerPoint presentations and scripts.Then, Innovate Solutions transforms them into compelling e-learning courses using Articulate with professional voiceovers.\u00a0These e-courses are then easily uploaded into the LMS.\u00a0This process provides a much faster turnaround of new learning content for BAC.  Hierarchies were set up to reflect BAC\u2019s organisational structure.\u00a0Programs and audiences were set up to ensure that the right groups of learners see the right courses.The design, build and testing process was extremely thorough.\u00a0Close collaboration between BAC and Innovate Solutions insured a successful launch.<\/p>\n

\u201cBAC prides itself as being the industry leader in innovation.\u00a0That innovation is not just limited to our products.\u00a0It includes how we use modern technology to develop our people, so they can perform at their highest potential.\u00a0The LMS designed by Innovate and Totara will help us with our mission, as it simplifies and accelerates the training of our sales representatives, which helps them to differentiate BAC from our competition, and ensure that we remain the industry leader. \u201c<\/p>\n