{"id":40262,"date":"2022-11-24T21:29:47","date_gmt":"2022-11-24T21:29:47","guid":{"rendered":"https:\/\/staging.totara.fortyapp.com\/customer-stories\/allied-healthcare-engages-staff-with-e-learning-and-care-certificate\/"},"modified":"2024-08-02T21:00:01","modified_gmt":"2024-08-02T21:00:01","slug":"allied-healthcare-engages-staff-with-e-learning-and-care-certificate","status":"publish","type":"customer-story","link":"https:\/\/staging.totara.fortyapp.com\/us\/customer-stories\/allied-healthcare-engages-staff-with-e-learning-and-care-certificate\/","title":{"rendered":"Allied Healthcare engages staff with e-learning and Care Certificate"},"content":{"rendered":"\n
\n

Allied Healthcare is an approved healthcare supplier to the NHS, and has been delivering home care that makes a real difference to people\u2019s lives for over 40 years. They are the UK\u2019s leading provider of domiciliary care, supplying over 17 million hours of life-enhancing care every year. They have deep expertise across a wide range of home care services \u2013 from visiting care to very specialist services.<\/p>\n

Their experience includes caring for children with behavioural needs, support for people with disabilities, reablement care for those recovering from illness or injury, and expert clinical care by community nurses.<\/p>\n

The Challenge<\/h3>\n

Allied Healthcare operate across the UK and staff provide care in homes throughout the community and like many other organisations in this sector they also have a high turnover of staff. They acknowledged they needed an engaging and efficient way to deliver the Care Certificate to their staff for compliance and be able to provide accurate compliance reports to the CQC.Introducing the Care Certificate training represented a cultural change within the organisation as staff were not used to having regulatory demands imposed on them. Allied Healthcare wanted to find a way to add value to their staff not just impose demands or tick boxes. Giving staff access to additional learning so staff can upskill themselves was recognised as a good way of achieving this.<\/p>\n

The Solutio<\/h3>\n

Allied Healthcare decided e-learning would be the most effective way to provide engaging training for staff and achieve compliance. They worked with Learning Heroes to produce seven core modules to cover the Care Certificate Induction requirements. This was a partnership approach with Allied Healthcare providing SME content and support assistance and Learning Heroes providing their experience of developing fun, engaging, bite-sized content.Allied Healthcare also needed a way for staff to easily access the e-learning content and then report on completion. They elected to implement Totara Lear<\/a>\u00a0as their LMS. The key reasons for selecting Totara Learn\u00a0were:<\/p>\n