{"id":38533,"date":"2022-12-05T21:46:05","date_gmt":"2022-12-05T21:46:05","guid":{"rendered":"https:\/\/staging.totara.fortyapp.com\/customer-stories\/blending-face-to-face-and-online-learning-for-save-the-childrens-20000-learners-worldwide\/"},"modified":"2024-08-06T19:00:41","modified_gmt":"2024-08-06T19:00:41","slug":"blending-face-to-face-and-online-learning-for-save-the-childrens-20000-learners-worldwide","status":"publish","type":"customer-story","link":"https:\/\/staging.totara.fortyapp.com\/us\/customer-stories\/blending-face-to-face-and-online-learning-for-save-the-childrens-20000-learners-worldwide\/","title":{"rendered":"Blending face-to-face and online learning for Save the Children&#8217;s 20,000 learners worldwide"},"content":{"rendered":"\n<div class='inline-text-container MobileAlignment DesktopAlignment'>\n  <div class='richText'><p class=\"lead large\">Delivering training that works for Save the Children employees, whether they\u2019re in war-torn Syria or an office in London.<\/p>\n<p>Save the Children is a global charity working to improve the lives of children in more than 120 countries. With 30 national member organizations and teams working around the world, it needed a training programme that would be accessible worldwide and very flexible.All Save the Children employees need to complete mandatory training on vital topics such as safeguarding, personal safety and security, and regulatory requirements, as well as an introduction to the organization.<\/p>\n<h3>The Challenge<\/h3>\n<p>With teams working in dangerous or remote areas, such as Yemen, Syria and Bangladesh\u2019s Kutupalong refugee camp, where internet connections are far from stable, Save the Children has to combine online learning with face-to-face training depending on circumstances. As such it needed:<\/p>\n<ul>\n<li>A platform that would make it easy to manage a blend online and offline training.<\/li>\n<li>Consistency of training across its 30 national member organizations.<\/li>\n<li>Simple control of hierarchies to suit the complicated structure involving the various members organizations.<\/li>\n<li>An easy reporting process to quickly provide information for administrators and external auditors.<\/li>\n<\/ul>\n<h3>The Solution:\u00a0Achieving the flexibility needed<\/h3>\n<div class=\"field field--name-field-media-image field--type-image field--label-hidden field--item\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20443 size-large\" src=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-LMS-1024x496.jpg\" alt=\"\" width=\"1024\" height=\"496\" srcset=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-LMS-1024x496.jpg 1024w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-LMS-300x145.jpg 300w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-LMS-768x372.jpg 768w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-LMS-1536x744.jpg 1536w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-LMS-2048x992.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div>\n<div><\/div>\n<p>Save the Children had originally been considering a Moodle platform, but Totara Partner Synergy Learning were able to demonstrate that Totara offered as standard many of the customised features it needed.This included the amount of flexibility when assigning user roles and structural <a href=\"https:\/\/www.totaralearning.com\/totara-feature\/hierarchies\" data-entity-substitution=\"canonical\" data-entity-type=\"node\" data-entity-uuid=\"91818a1d-e0cd-4e38-81c5-996bb199d00c\">hierarchies<\/a>. The complexity of the organization makes it impossible for Save the Children International to provide hands-on learning support in all 30 national member organizations. Synergy Learning incorporated user hierarchies that allow Save the Children to give additional admin permissions to training champions in each country, and to set those permissions at an appropriate level.<\/p>\n<div class=\"field field--name-field-media-image field--type-image field--label-hidden field--item\"><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20439 size-large\" src=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-Children-Homepage-1024x640.jpg\" alt=\"\" width=\"1024\" height=\"640\" srcset=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-Children-Homepage-1024x640.jpg 1024w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-Children-Homepage-300x188.jpg 300w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-Children-Homepage-768x480.jpg 768w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-Children-Homepage-1536x960.jpg 1536w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-Children-Homepage-2048x1280.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div>\n<div><\/div>\n<p>Totara\u2019s powerful <a href=\"https:\/\/www.totaralearning.com\/totara-feature\/reporting\" data-entity-substitution=\"canonical\" data-entity-type=\"node\" data-entity-uuid=\"1f6bd692-5085-4f1d-9b58-efd120896816\">reporting<\/a> system makes it simple for different member organizations and departments to get the information they need without placing additional strain on the learning team at Save the Children International. So, the IT team can check on completion of IT security training; the relevant topic lead can easily prepare a report on mandatory training completion for external auditors; and training leaders in individual countries can monitor their team\u2019s progress.<\/p>\n<div class=\"field field--name-field-media-image field--type-image field--label-hidden field--item\"><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20447 size-large\" src=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-Children-Login-1024x853.jpg\" alt=\"\" width=\"1024\" height=\"853\" srcset=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-Children-Login-1024x853.jpg 1024w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-Children-Login-300x250.jpg 300w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-Children-Login-768x640.jpg 768w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-Children-Login.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div>\n<div><\/div>\n<p>Our UX design makes it easy for Save the Children staff to find the courses they need. Training options are presented in a contextualised way, which supports online learning but also a blended approach for situations in which offline or face-to-face learning is better suited.<\/p>\n<div class=\"field field--name-field-media-image field--type-image field--label-hidden field--item\"><\/div>\n<div><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20435 size-large\" src=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-course-1024x640.jpg\" alt=\"\" width=\"1024\" height=\"640\" srcset=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-course-1024x640.jpg 1024w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-course-300x188.jpg 300w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-course-768x480.jpg 768w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-course-1536x960.jpg 1536w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2022\/11\/Save-the-children-course-2048x1280.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div>\n<h3>The Results: Increasing engagement in learning<\/h3>\n<p>Save the Children\u2019s new Totara site increased learning engagement among its team in countries around the world. Around <strong>20,000<\/strong> people now use the site every year \u2013 a significant increase from the previous platform.<\/p>\n<p>An improved reporting system means organization-wide or very specific reports on learning uptake can be compiled much more quickly and in one easy-to-access location. Administrators in different regions can track usage, progress and achievements more easily.<\/p>\n<p>The new LMS allows Save the Children to manage face-to-face and blended learning programmes alongside online learning. This was not possible on the old system. The result is more efficient, versatile and consistent learning across the charity.<\/p>\n<blockquote><p>\u201cSynergy Learning is always really responsive. The team is very approachable and communicative \u2013 they reach out to me a lot and stay in contact even when we don\u2019t have ongoing work. Given a short deadline, they are always able to work to really tight timelines. They\u2019re also very flexible when those timelines change.\u201d \u2013\u00a0<strong>Caroline Quane, Global Learning Technologies Manager at Save The Childre<\/strong><\/p><\/blockquote>\n<\/div>\n  <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","tax\/tags":[787,698,720],"tax\/countries":[789],"tax\/sectors":[788],"org-size":[777],"tax\/solutions":[778],"tax\/topics":[],"tax\/industries":[],"class_list":["post-38533","customer-story","type-customer-story","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/customer-stories\/38533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/types\/customer-story"}],"wp:attachment":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/media?parent=38533"}],"wp:term":[{"taxonomy":"tag","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/tags?post=38533"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/countries?post=38533"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/sectors?post=38533"},{"taxonomy":"org-size","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/org-size?post=38533"},{"taxonomy":"solution","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/solutions?post=38533"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/topics?post=38533"},{"taxonomy":"industry-tax","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/industries?post=38533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}