{"id":66915,"date":"2025-05-08T08:15:43","date_gmt":"2025-05-08T08:15:43","guid":{"rendered":"https:\/\/staging.totara.fortyapp.com\/articles\/the-skills-based-organisation-and-the-luddite-in-me\/"},"modified":"2025-09-22T13:46:21","modified_gmt":"2025-09-22T13:46:21","slug":"the-skills-based-organisation-and-the-luddite-in-me","status":"publish","type":"article","link":"https:\/\/staging.totara.fortyapp.com\/us\/articles\/the-skills-based-organisation-and-the-luddite-in-me\/","title":{"rendered":"The skills-based organisation and the luddite in me"},"content":{"rendered":"\n<div class='inline-text-container MobileAlignment DesktopAlignment'>\n  <div class='richText'><p>I\u2019ve been holding out hope for a while now, clinging to this quiet, slightly stubborn belief that some skills are worth keeping. Take text editing, for example. I like it. The tiny shifts in rhythm. The word choices that land. The hours of shaping a paragraph until it finally does what it\u2019s meant to.<\/p>\n<p>Maybe that\u2019s because I studied English Literature as an undergraduate, and then spent years working as an instructional designer, thinking about words, language, writing hooks, making sure things land. There was an earnest honesty to that work that gave me a sense of pride.<\/p>\n<p>But lately, I\u2019ve started to wonder: <strong>am I just being a Luddite?<\/strong><\/p>\n<p>Because this shift toward skills-based organisations, it\u2019s real. It\u2019s not just another trend or buzzword. It\u2019s a genuine, structural change in how organisations think about talent, capability, and the future of work. And with it comes new challenges, new tools, and yes, new questions about which skills we still hold onto, and which ones we hand over to the machines.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-66923\" src=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2025\/05\/old-vs-new-tech-tools.jpg\" alt=\"\" width=\"612\" height=\"408\" srcset=\"https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2025\/05\/old-vs-new-tech-tools.jpg 612w, https:\/\/staging.totara.fortyapp.com\/wp-content\/uploads\/2025\/05\/old-vs-new-tech-tools-300x200.jpg 300w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/><\/p>\n<p>I sat down recently with Cammy Bean, Account Director at <a href=\"https:\/\/staging.totara.fortyapp.com\/partners\/kineo\/\">Kineo<\/a>, and Elton Machholz, Senior Manager, e-Learning Platform Management, Insourcing Solutions at <a href=\"https:\/\/staging.totara.fortyapp.com\/customer-stories\/charles-river\/\">Charles River<\/a>, for an episode of <a href=\"https:\/\/talent.totara.com\/\" target=\"_blank\" rel=\"noopener\"><em>Totara Talks Talent<\/em>,<\/a> the podcast I host.<\/p>\n<\/div>\n  <\/div>\n\n\n<div class='inline-text-container MobileAlignment DesktopAlignment'>\n  <div class='richText'><p>&nbsp;<\/p>\n<p>I asked them something I\u2019ve been thinking about a lot lately: <strong>is the rise of the skills-based organisation actually something new, or is it just L&amp;D getting back to what it\u2019s always done? Helping people build capability, grow in their roles, and perform better at work?<\/strong><\/p>\n<p>There\u2019s truth in both perspectives. But what\u2019s changed, what really feels different now, is the pace of technological change. AI is evolving faster than most businesses can update their competency frameworks. New roles are emerging before we\u2019ve even defined the skills they require.<\/p>\n<p>That\u2019s why the shift to a skills-based approach is so critical. It\u2019s not just about structure, it\u2019s about <strong>agility.<\/strong> When organisations can clearly see what skills they have today, and what they\u2019ll need tomorrow, they\u2019re far better equipped to respond to disruption, adapt with confidence, and help their people grow in meaningful ways.<\/p>\n<p>And that\u2019s not just a nice-to-have anymore. It\u2019s becoming essential.<\/p>\n<h3><strong>From chaos to clarity: Mapping skills like you mean it<\/strong><\/h3>\n<p>For most organisations, knowing you need to shift toward skills is just the start. The real challenge is figuring out how.<\/p>\n<p>Elton Machholz has spent the last decade getting stuck into that question at Charles River, where he oversees the implementation of the organisation\u2019s Learning Management System within its Insourcing Solutions (IS) business. Charles River is a global partner to the biopharmaceutical business, and IS helps provide resource management solutions for organisations across the industry. When your work involves scientific research, regulatory compliance and animal welfare, skills aren\u2019t just nice to have, they\u2019re make or break. There\u2019s no room for guesswork about who knows what.<\/p>\n<p>To get real visibility over skills across the IS business, Elton\u2019s team built a framework, using Totara, with their Patner <a href=\"https:\/\/staging.totara.fortyapp.com\/partners\/actua-solutions\/\">Actua<\/a>, that breaks everything down into four buckets:<\/p>\n<ul>\n<li><strong>Core<\/strong> \u2013 the universal skills everyone needs, wherever they are<\/li>\n<li><strong>Job<\/strong> \u2013 role-specific stuff tied to everyday performance<\/li>\n<li><strong>Site<\/strong> \u2013 the localised bits: legal, regulatory, cultural<\/li>\n<li><strong>Process<\/strong> \u2013 the deep, technical, \u201cdon\u2019t-mess-this-up\u201d protocols<\/li>\n<\/ul>\n<p>It\u2019s simple, but it works. It helps them see what skills they\u2019ve got, where they sit, who owns them, and how to keep them sharp. It\u2019s the kind of structure that actually gets used, not filed away under <em>\u2018strategy slide deck\u2019<\/em> and forgotten. And in a fast-moving industry like theirs, that clarity isn\u2019t just helpful, it\u2019s vital.<\/p>\n<h3><strong>Learning to love the force multiplier<\/strong><\/h3>\n<p>Eventually, the conversation turned, as it always does, to AI. And let\u2019s be honest: it\u2019s hard not to be both awed and slightly unnerved by it.<\/p>\n<p>Both Cammy and Elton see it as a force multiplier. Something that helps L&amp;D professionals do more, faster. It can support skills mapping, data analysis, personalisation, even content creation. In many ways, it\u2019s a gift.<\/p>\n<p>But it\u2019s also a bit terrifying.<\/p>\n<p>Because when you\u2019ve spent years crafting learning experiences, agonising over phrasing, structure, tone, there\u2019s something uncomfortable about a tool that can do it in 20 seconds.<\/p>\n<p>And here\u2019s the part where I come clean: I\u2019m not ready to let go of that. I\u2019m not ready to completely offload the part of my work that feels meaningful. And that\u2019s where the Luddite in me pipes up, not to smash the machine, but to ask: <strong>what are we giving up when we give everything away?<\/strong> And perhaps more importantly: <strong>where do we fit now?<\/strong> What\u2019s still worth learning by hand, and what should we let go, like making fire in a house warmed by central heating, or stalking wild game when there\u2019s a supermarket just down the road?<\/p>\n<h3><strong>So who actually owns skills?<\/strong><\/h3>\n<p>This was one of my favourite questions to ask: who actually <em>owns<\/em> skills in an organisation?<\/p>\n<p>Elton\u2019s answer was refreshingly human: the individual does.<\/p>\n<p>Yes, L&amp;D teams build frameworks and platforms. HR guides the journey. Leaders set the vision. But the person doing the job has to <em>want<\/em> to grow, has to know where they\u2019re heading, and has to feel supported to get there. Cammy made the same point:<\/p>\n<\/div>\n  <\/div>\n\n\n<div class='inline-quote-container themeMidBlue'>\n      <blockquote>\u201cYou can\u2019t just train me. I have to want it.\u201d\n<\/blockquote>\n        <figure>\n            <figcaption>\n        <strong>Cammy Bean,<\/strong>\n        <br \/>\n        Account Director at Kineo      <\/figcaption>\n    <\/figure>\n  <\/div>\n\n\n<div class='inline-text-container MobileAlignment DesktopAlignment'>\n  <div class='richText'><p>Without that individual agency, even the most beautifully designed skills strategy will stall. And without organisational clarity, the individual has no idea which direction to run in. Skills need both <strong>alignment and autonomy<\/strong>.<\/p>\n<h3><strong>Good systems help. But people still make it happen.<\/strong><\/h3>\n<p>The real challenge isn\u2019t just identifying skills, it\u2019s knowing which ones are actually worth investing in. And more importantly, how we measure them in a way that\u2019s meaningful.<\/p>\n<p>Elton talked about moving beyond surface-level checklists and tick-box training. What\u2019s needed now, he said, is a more intelligent, holistic approach to skills assessment, one that combines qualitative insight with quantitative evidence. Not just whether someone\u2019s completed the training, but whether they\u2019ve actually grown in capability, confidence, and performance.<\/p>\n<p>Cammy brought the conversation back to AI, and the risk of leaning on it too heavily.<\/p>\n<\/div>\n  <\/div>\n\n\n<div class='inline-quote-container themeMidBlue'>\n      <blockquote>\u201cI don\u2019t want AI to write for me,\u201d she said. \u201cI enjoy writing. I enjoy the process.\u201d\n<\/blockquote>\n        <figure>\n            <figcaption>\n        <strong>Cammy Bean,<\/strong>\n        <br \/>\n        Account Director at Kineo      <\/figcaption>\n    <\/figure>\n  <\/div>\n\n\n<div class='inline-text-container MobileAlignment DesktopAlignment'>\n  <div class='richText'><p>And I knew exactly what she meant.<strong> Because AI can simulate skill. But it can\u2019t simulate purpose, or voice, or judgement. It doesn\u2019t build relationships. It doesn\u2019t follow through. It doesn\u2019t reflect.<\/strong><\/p>\n<p>Yes, skills are evolving. But the ones that matter most like critical thinking, creativity, communication, reflection are only becoming more valuable.<\/p>\n<p>And maybe that\u2019s the real job of a skills-based organisation: not just mapping what people can do, but creating the space, systems and support for them to grow into what\u2019s next.<\/p>\n<h3><strong>What\u2019s worth holding onto?<\/strong><\/h3>\n<p>Maybe that\u2019s the value of the skills conversation, not a single model to follow, but a moment to pause and ask better questions. About how we help people grow. About what kind of work we\u2019re building. About the careers we want to shape together.<\/p>\n<p>The future of work is being built in real time. The tools are evolving. The frameworks are maturing. But at its core, this movement is about people. About giving them the clarity, support and motivation to grow and making sure we don\u2019t lose ourselves along the way.<\/p>\n<p><strong>I might be a Luddite. But what I do know is this: the tools are changing, but our role in helping people grow? That matters more than ever.<\/strong><strong><br \/>\n<\/strong><strong>Because in the end, it\u2019s not just about keeping up. It\u2019s about helping people move forward with purpose.<\/strong><!-- wp:acf\/inline-quote-block {\"name\":\"acf\/inline-quote-block\",\"data\":{\"field_65fd9db63e640\":\"Cammy Bean\",\"field_65fd9dd13e641\":\"Account Director at Kineo\",\"field_65fd9deb3e642\":\"\u201cYou can\u2019t just train me. I have to want it.\u201d\",\"field_65fd9e023e643\":\"\"},\"mode\":\"edit\"} \/--><\/p>\n<\/div>\n  <\/div>","protected":false},"template":"","tax\/tags":[691],"tax\/solutions":[],"tax\/topics":[1149],"tax\/industries":[],"tax\/article-types":[1021],"class_list":["post-66915","article","type-article","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/articles\/66915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/articles"}],"about":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/media?parent=66915"}],"wp:term":[{"taxonomy":"tag","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/tags?post=66915"},{"taxonomy":"solution","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/solutions?post=66915"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/topics?post=66915"},{"taxonomy":"industry-tax","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/industries?post=66915"},{"taxonomy":"article-type","embeddable":true,"href":"https:\/\/staging.totara.fortyapp.com\/us\/wp-json\/wp\/v2\/tax\/article-types?post=66915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}