With the global pandemic forcing many organizations to move their operations online, it has never been more important to keep your customers engaged from a distance. Overnight, organizations could no longer host customers in-person, whether that meant a quick catch-up over coffee, a meeting in the boardroom or a flashy customer event. Keeping customers engaged online can pose a challenge — but one way to succeed is with a learning community.
Chief Learning Officer: How to build a learning community to engage your customers
